Technology should make life easier—not more frustrating

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I provide personal, one-on-one technical support to help you work through everyday tech issues with clear, patient guidance. I understand that technology can still feel frustrating at times, even with help, and that’s okay—my role is to walk through it with you at your pace.

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When you become a client, you’re not just getting one-time assistance—you have a reliable, go-to resource for ongoing support.

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What Working With Me Looks Like

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My approach is simple: patient, supportive, and centered around your pace.

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• Step-by-step guidance at your pace

• Explanations and guidance tailored to what works best for you

• A supportive, judgment-free experience

• Remote or guided assistance based on your needs

• Focus on working through the issue with you in a way that feels manageable

   

If I’m unable to help with the issue you reached out about, I don’t charge for that time. My goal is to make the process feel a little easier and less overwhelming.

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Who This Is For

 

This service is designed for individuals who would like support with everyday technology, including those who:

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• Feel overwhelmed or frustrated when dealing with technology

• Prefer one-on-one, personalized support

• Want a reliable, go-to person for tech questions

 

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Why Choose Personal Tech Support

   

Personal tech support provides a connected and consistent experience.

 

• Direct, one-on-one communication

• Consistent support from someone who becomes familiar with your setup

• A patient, steady approach without rushing

• Support that adjusts to your pace and comfort level

 

You don’t have to navigate technology issues on your own.

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Getting Started

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          Getting help is simple.

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        Start by reaching out with a brief description of what’s going on using the contact form below. I will review your request and reply as soon as possible to confirm your appointment time and method.

 

            If you’re not sure how to explain the problem, that’s completely okay—just share what you can.

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Pricing​

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       Support is $75 per hour with no long-term commitment. If you were referred by an existing client, please mention their name to receive your discounted hourly rate.

 

       I don’t use packages—every situation is different, and this allows you to only pay for the time you actually need. Before we begin, I’ll give you an idea of the time involved and keep you updated along the way, so there are no surprises.

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        Many issues can be resolved in a single session.

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Service Agreement

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       Before we begin, I’ll send over a simple service agreement for you to review and sign. You can print, sign, and send back a clear photo or scan—whatever is easiest. 

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       It outlines the scope of work and general terms so everything is clear and protected on both sides. I’m always happy to answer any questions before we get started.

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